Ottawa [Canada], March 24 : Michael Rousseau, President and CEO of Air Canada, on Tuesday, expressed his sorrow at the accident involving Air Canada Express AC8646.
Rousseau, in his video statement, said that their efforts are continuing towards Air Canada passengers and crew's kin.
"Today is a very somber day at Air Canada. I'm here to provide information on an accident that occurred involving an Air Canada Express aircraft. The aircraft was operated by Jazz Aviation LP, which operates flights on behalf of Air Canada. First, and most importantly, I want to express our deepest sorrow for everyone affected. Our efforts are focused on the needs of our passengers and crew members, along with their families and loved ones," he said.
https://x.com/AirCanada/status/2036129949317255493?s=20
"We know this is a difficult day for everyone, including all of us at Air Canada. We know that there are many questions, but at this early stage, we do not have all the answers, as the circumstances are still being assessed. However, I do want to share the information I have at this time. The event happened at LaGuardia Airport after Air Canada flight AC8646, operated by Jazz Aviation, a CRJ-900 aircraft travelling from Montreal to New York, had landed. Flight AC8646 was carrying 72 passengers and four crew members for a total of 76 people on board," he added.
Rousseau said that the Air Canada Captain and the first officer were killed in the accident.
"We now know that the captain and the first officer were killed in this accident. We are deeply saddened by the loss of two jazz employees, and our deepest condolences go out to the entire jazz community and their families. We are working with the authorities to confirm the number of injuries and if there are any other fatalities," he said.
"We are actively working with all relevant authorities on emergency response efforts. The Air Canada Special Assistance Team has been activated to assist our customers and their families. We're fully supporting the relevant investigative authorities in their investigation to learn everything we can about these events. While that work will take time, anything we can do now, we're doing. And right now, that means focusing on taking care of those impacted by this incident, including their families. Members of our specialized team will be on their way to New York. We know that many people are concerned about the welfare of their loved ones, and we've set up a special helpline. Friends and family can call 1-800-961-7099. That's 1-800-961-7099," he added.
Rousseau further said that they will continue to disburse information as they have it.
"If you believe you've had friends or family on board Air Canada Flight 8646. We understand and appreciate that people are seeking information. Please know that we will provide information as it is verified and cleared by the authorities for release. All our official statements and updates will be posted to our website, aircanada.com, and to Air Canada's official social media channels. Our team of highly trained professionals will work around the clock to support our customers, their families, and our crew and their families in every way we can. And we'll update you regularly as soon as information becomes available. Thank you. Merci," he said.
Flight AC8646, operated by Air Canada Express carrier Jazz Aviation LP (Jazz), originated from Montreal. The preliminary passenger list indicates the airplane was carrying approximately 72 passengers and four crew members, although this is subject to confirmation. The incident occurred at approximately 11:30 pm (local time).